Have a question? We have the answer.

  • Where is GiGi’s Self Storage located?

    We offer convenient locations throughout western Massachusetts, including Easthampton, Greenfield, Leicester, Northampton, Pittsfield, Sunderland and Stafford Springs, CT. See details below:


    EASTHAMPTON FACILITY

    Located off Route 10, just around the corner from River Valley Market and Captain Jack's. 

    GiGi’s Self Storage - Easthampton

    5 Industrial Parkway 

    Easthampton, MA 01027 

    413-779-3187


    GREENFIELD FACILITY

    Minutes away from the I-91/Route 2 rotary and one block from Federal Street.

    GiGi's Self Storage - Wells Street

    289 Wells Street 

    Greenfield, MA 01301

    413-779-3827


    SUNDERLAND FACILITY

    Located off RT-116 across the street from Dunkin' Donuts and behind Subway.  

    GiGi's Self Storage - Sunderland

    5 Clark Mountain Road

    Sunderland, MA 01375

    413-547-4605


    LEICESTER FACILITIES

    Conveniently located off RT-56.

    GiGi's Self Storage - Huntoon Memorial

    12 Huntoon Memorial Highway

    Leicester, MA 01524

    413-779-8184


    GiGi’s Self Storage - Clark Street

    145 Clark Street

    Rochdale, MA 01542

    413-779-8184


    PITTSFIELD FACILITY

    Located in the Downing Industrial Parkway, right off RT-20, just minutes from RT-7 in Berkshire County.

    GiGi’s Self Storage - Pittsfield

    74 Downing Parkway

    Pittsfield, MA 01201

    413-418-9272


    STAFFORD SPRINGS, CT FACILITY

    Conveniently located on RT-32 in Stafford Springs, just minutes from downtown and I-84.

    GiGi’s Self Storage - Stafford Springs

    40 W. Stafford Road

    Stafford Springs, CT 06076

    860-684-1004

  • What are the office hours?

    Monday - Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Sunday: Closed

  • What are the access hours?

    For Easthampton, Greenfield, Leicester, Northampton, Pittsfield and Sunderland: Storage units are accessible 24/7, year-round.


    For Stafford, CT: Storage units are accessible from 6:00 AM - 10:00 AM, 7 days/week. 

  • Am I required to store long-term?

    We provide flexible month-to-month lease options to best for your needs. You can store with us for a short period or long-term. We ask for 30-days written notice when vacating your unit. Written notice can be sent via email to: Office@StoreWithGiGi.com.

  • Why use a disc lock?

    Disc locks were specifically designed for the storage unit industry.  Their rounded design is resistant to the average bolt cutters and are hard to open using standard lock-picking techniques. Plus, our locks are made of solid stainless steel making them rust resistant. Please note that we do not have copies of the keys to your packaged lock, so be sure to keep them in a safe, secure place.

  • What if I lose the key(s) to my unit lock?

    In the case of a lost key(s),  please call our office at 413-203-1464 and/or email Office@StoreWithGiGi.com to arrange for the lock to be cut. Please note, there is a lock-cutting fee starting at $75 with higher rates applicable for emergency calls after hours/on weekends. For any unit repair or entry related need (like a cut lock/gate code access), please call our office and/or or email Office@StoreWithGiGi.com.

  • How do I pay my storage bill?

    In our effort to make storing with us as seamless as possible, all new customers are enrolled in autopay via credit card, debit card or an ACH withdrawl. 


    Current customers can access their online account (if needing to update a payment method) by clicking on "My Account"

  • What is your mailing address?

    Our mailing address is:

    GiGi's Self Storage

    PO Box 1259

    Easthampton, MA 01027

  • What documentation do I need to rent a unit?

    A valid form of government-issued ID such as a driver’s license, passport or state ID. For new customers, payment via credit card or debit card is required. We cannot accept payments via check or cash.

  • What items am I not allowed to store?

    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

  • What type of units do you offer?

    We offer drive-up and indoor climate controlled storage units in a variety of sizes to help meet your needs. We also offer outdoor parking spaces for RVs, cars, boats and other vehicles (Easthampton, Stafford, CT and Sunderland locations only).

  • What security features do you offer?

    Our facilities feature 24-hour video surveillance, gate entry/door entry with personalized pin codes, exterior lighting and perimeter fencing.

  • Do you require renters insurance for items stored?

    Yes!  We know that the items you store with us are not just "things" - they're valuable, personal and can even be irreplaceable. Keeping your belongings safe and secure is our top priority. Plans to further protect your stored items are required through SafeLease for as little as $12/month for $2,000 in coverage (dependent on facility location). In lieu of enrollment in SafeLease, insurance policies meeting necessary critera can be accepted via the SafeLease Tenant Portal at tenant.safelease.com.